Disclaimer
Last Updated: 3rd of December 2025
This Website Disclaimer applies to your use of the eventflo website located at https://eventflo.io/ (the Website). By accessing or using the Website, you acknowledge and agree to the statements below. If you do not agree, you must stop using the Website immediately. This Website Disclaimer applies only to general browsing of the Website. If you create an account, purchase or transfer tickets, participate in flosale, use flowallet or otherwise interact with the eventflo platform beyond browsing, the Event Attendee Terms of Use, Purchase Policy and Privacy Policy apply instead. If this Website Disclaimer is inconsistent with those documents, those documents prevail.
1. General Information Only
The Website provides general information about eventflo, our technology and our services. Nothing on the Website constitutes legal, financial or professional advice, nor does it constitute an endorsement of any Event or Event Organiser. Website Content is provided for general informational purposes only and must not be relied on as accurate, complete or suitable for any specific purpose.
2. Accuracy and Reliability
While we aim to maintain accurate and current Website Content, we do not guarantee:
- the accuracy, completeness, reliability or timeliness of Website Content;
- that Website Content is free from errors, omissions or outdated information; or
- the accuracy of any Event or organiser information displayed on the Website.
Some Website Content is provided directly by Event Organisers. We do not verify, endorse or guarantee organiser content, including descriptions, schedules, pricing, images or event details. Website Content may be updated, changed or removed at any time without notice. We do not undertake to keep Website Content up to date or to correct any inaccuracy, and we make no representation that any particular Event or information displayed on the Website will remain available or unchanged.
3. Forward Looking Information
The Website may include statements about planned features, future updates or expected improvements to our technology or services. These statements are based on current expectations and are subject to change. We do not guarantee that any future functionality, timelines or developments will occur as described.
4. Limited Role and Organiser Responsibility
eventflo is a platform provider and authorised ticketing agent. When tickets are listed or sold through the Platform, you enter into a ticketing and attendance arrangement directly with the relevant Event Organiser, not with eventflo. The Event Organiser is solely responsible for the Event and for complying with all applicable laws in connection with that Event. We do not promote, organise, operate or deliver Events in any capacity. Event Organisers are solely responsible for:
- the conduct, management and delivery of Events;
- the accuracy and legality of their content; and
- any changes, postponements, cancellations or operational decisions relating to Events.
We are not responsible for any loss arising from your attendance or non-attendance at an Event. For ticketing matters, including refunds, resales, transfers and Event changes, refer to the Purchase Policy and Event Attendee Terms of Use. To the maximum extent permitted by law, we are not responsible for, and are not liable for any loss arising from, the acts, omissions or conduct of any Event Organiser, other user of the Website or any third party who provides content, services or information in connection with an Event or the Website. Your rights and responsibilities in relation to attending Events, including any "at your own risk" terms and limitations on liability for personal injury or property damage, are set out in the Event Attendee Terms of Use and the Purchase Policy.
5. Third Party Content and Links
The Website may include organiser-provided content or links to external websites, resources or services. We do not control, endorse or guarantee any third-party content, and are not responsible for:
- the accuracy, availability, security or reliability of third-party sites or services;
- malware, errors or defects arising from third-party systems; or
- any loss arising from your use of, or reliance on, third-party content or links.
Access to third-party sites is at your own risk. Tickets purchased, offered or transferred outside authorised channels (including outside the Platform or any official resale facility we operate) may be invalid. We do not verify or guarantee, and are not responsible for, any tickets or offers obtained through unauthorised resale sites, social media or other third-party channels.
6. Website Availability and Security
We use reasonable efforts to maintain the Website, but we do not guarantee:
- uninterrupted or error-free access;
- that the Website is free from vulnerabilities, viruses or harmful code; or
- continuous availability of third-party hosting, cloud, payment or infrastructure services relied upon by the Website.
You are responsible for maintaining your own device, network and security protections.
7. No Warranties
To the maximum extent permitted by law and subject to your rights under the Australian Consumer Law:
- the Website and all Website Content are provided "as is" and "as available";
- we make no express or implied warranties about the suitability, reliability or accuracy of the Website or Website Content; and
- we do not guarantee that Website Content is suitable for any intended use.
Nothing in this Disclaimer limits your rights under the Australian Consumer Law.
8. Limitation of Liability
To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law, eventflo is not liable for any loss, damage, claim, cost, liability or expense arising from or connected with:
- your use of, or reliance on, the Website or Website Content;
- organiser-provided content or event information;
- your use of third-party websites, content or services;
- your inability to access or use the Website; or
- your misuse of the Website.
To the maximum extent permitted by law, we are not liable for any indirect, special, incidental or consequential loss, including loss of profit, opportunity, reputation, revenue or data. Nothing in this Disclaimer excludes or limits any rights you may have under the Australian Consumer Law.
9. Intellectual Property
All intellectual property rights in the Website and Website Content are owned by or licensed to eventflo. You may view Website Content for personal, non-commercial use only. You must not reproduce, distribute, adapt, publish or otherwise use Website Content without our prior written consent.
10. Privacy
Any personal information collected through the Website is handled in accordance with our Privacy Policy. By using the Website or submitting information through Website forms, you consent to the handling of that information in accordance with the Privacy Policy.
11. Changes to This Disclaimer
We may update this Website Disclaimer from time to time. Continued use of the Website after an updated version is published constitutes your acceptance of the updated Disclaimer.
12. Governing Law
This Website Disclaimer is governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from them. If you access the Website from outside Australia, you do so at your own risk and are responsible for complying with local laws.