eventflo

Terms and Conditions

Last Updated: 3rd of December 2025

1. General

  1. The eventflo website located at https://eventflo.io/ (the Website) is owned and operated by Eventflo Pty Ltd (ACN 677 042 947) (eventflo, we, us, our).
  2. These Website Terms and Conditions (Website Terms) govern your access to and use of the Website. By accessing or using the Website, you agree to be legally bound by these Website Terms. If you do not agree, you must stop using the Website.
  3. These Website Terms apply only to your use of the Website as an informational and browsing service. If you create an account, buy, transfer, receive or resell tickets, register for flosale, hold a wallet, or otherwise interact with the eventflo platform beyond browsing the Website, your use is governed by the Event Attendee Terms of Use and the Event Attendee Purchase Policy. If these Website Terms are inconsistent with those documents, the Event Attendee Terms of Use and Purchase Policy prevail.
  4. We may amend these Website Terms from time to time. We will publish any updated version on the Website. Continued use of the Website after changes are published constitutes your acceptance of the updated Website Terms.

2. Definitions

  1. Event Attendee Terms of Use means the terms that govern your use of the eventflo platform, including ticketing, account activity, flosale, resale, and wallet features.
  2. Platform means the eventflo application and related services, including ticketing, resale, transfers, flosale, wallet features, account management, and any other interactive functionality beyond browsing the Website.
  3. Privacy Policy means our policy that explains how we collect, use, store, and handle personal information.
  4. Website means the eventflo website located at https://eventflo.io/ and any pages, content, or materials accessible through it.
  5. Website Content means all text, graphics, images, code, design elements, videos, documentation, and other materials displayed on or made available through the Website.
  6. Event Organiser means the individual or entity responsible for operating and delivering an event listed through the eventflo platform.

3. Additional Terms

Certain features of the Platform may be subject to additional terms and conditions. Where applicable, those additional terms form part of your agreement with eventflo when you use those features.

4. Purpose Of Website

The Website provides general information about eventflo, including details about our technology, platform features, and services. Access to ticketing, account functionality, flosale, flomarket, wallet features, or any other interactive elements of the eventflo platform is governed by the Event Attendee Terms of Use and not by these Website Terms. Nothing on the Website constitutes professional, financial, or legal advice.

5. Prohibited Acts

You must not access or use the Website:

  1. for any unlawful purpose or in breach of these Website Terms;
  2. in a manner that is misleading, deceptive, fraudulent, false, inaccurate, or harmful;
  3. to infringe another person's intellectual property rights or privacy;
  4. to interfere with or disrupt the Website or any connected systems;
  5. to scan, scrape, crawl, harvest, or collect data from the Website without our prior written consent;
  6. to introduce malware, automated bots, scripts, or other unauthorised software;
  7. to use automated tools, including bots, scrapers, or data-mining tools, to collect, reproduce, or monitor Website Content for commercial or competitive purposes; or
  8. to attempt to gain unauthorised access to any account, system, data, or network.

You may view, download, and print Website Content for personal, non-commercial use only.

6. Intellectual Property

  1. All intellectual property rights in the Website, including all text, graphics, images, code, design elements, videos, documentation, and other content (Website Content), are owned by or licensed to eventflo. Nothing in these Website Terms transfers ownership of any intellectual property rights.
  2. You may access and use Website Content for your own personal, non-commercial use only. You must not reproduce, distribute, adapt, publish, create derivative works from, commercialise, or otherwise exploit any Website Content without our prior written consent.
  3. eventflo and associated marks are our trade marks. All other trade marks displayed on the Website belong to their respective owners.

7. Third Party Links

The Website may link to third-party websites, content, or services. We do not control or endorse these third-party resources and are not responsible for their accuracy, availability, security, or operation. Your access to third-party sites is at your own risk, and we do not guarantee that any third-party website, resource, or service will be free from viruses, malware, or other harmful components. The Website may also rely on third-party hosting, analytics, and service providers, and we are not responsible for any outages, delays, or failures caused by those providers.

8. Privacy

  1. We collect, use, and handle personal information in accordance with our Privacy Policy. By using the Website, you acknowledge that we may collect certain personal information in connection with your browsing activity, analytics, enquiries, or interactions with Website forms.
  2. If you create an account or use any platform features such as ticketing, resale, flosale, wallet activity, or event attendance, the Privacy Policy, Event Attendee Terms of Use, and Purchase Policy apply to the collection and handling of your personal information in connection with those activities.
  3. The Website may use cookies and similar technologies to support functionality and analytics.

9. Website Availability and Security

We use reasonable efforts to maintain and secure the Website, but we do not guarantee:

  1. uninterrupted access;
  2. that the Website will be free from vulnerabilities, malware, or errors; or
  3. that third-party dependencies will always function without disruption.

You are responsible for maintaining your own device and network security.

10. Reliance

The Website has been created to provide general information to users. Whilst we aim to keep information on the Website accurate and up to date, we do not guarantee the accuracy, completeness, reliability, or timeliness of any Website Content. Event information displayed on the Website may be provided by Event Organisers, and we do not verify or guarantee the accuracy of organiser-provided content. We are not obliged to update the Website or correct any inaccuracies that may come to our attention, although we may do so at any time without notice.

11. Organiser Content Responsibility

Some information on the Website may be provided directly by Event Organisers. Event Organisers are solely responsible for ensuring that their content is accurate, lawful, and compliant with all applicable regulations. We do not monitor, validate, or guarantee the legal compliance of organiser-provided content.

12. Liability

To the maximum extent permitted by law:

  1. your use of the Website is at your own risk;
  2. we are not liable for any loss arising from your use of, or reliance on, any Website Content;
  3. we are not liable for any indirect, special, incidental, or consequential loss, including loss of profit, revenue, data, reputation, opportunity, or business interruption;
  4. we make no warranties as to the availability, accuracy, reliability, or security of the Website;
  5. we disclaim liability for any viruses, malware, or other harmful components that may affect your devices or networks; and
  6. we disclaim liability for third-party links, content, websites, and external systems.

Nothing in these Website Terms limits your rights under the Australian Consumer Law.

13. Indemnity

You indemnify eventflo and our directors, officers, employees, and contractors against all loss, liability, claims, and expenses arising from:

  1. your breach of these Website Terms;
  2. your misuse of the Website or Website Content;
  3. any infringement of third-party rights; or
  4. your unlawful or negligent conduct.

Your liability under this clause is reduced to the extent our acts or omissions contributed to the relevant loss.

14. Suspension or Restriction of Access

We may suspend, restrict, or block Website access if:

  1. you breach these Website Terms;
  2. we suspect misuse or unlawful conduct;
  3. maintenance, security, or operational issues require it; or
  4. we are required to do so by law or court order.

This does not limit any other rights we may have at law.

15. Governing Law

These Website Terms constitute the entire agreement between you and eventflo regarding your use of the Website and supersede all prior or contemporaneous communications or agreements relating to such use. These Website Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from those courts. If any part of these Website Terms is invalid or unenforceable, the remainder continues in full force. If you access the Website from outside Australia, you do so at your own risk and are responsible for complying with all applicable local laws.